Wednesday, December 20, 2006

Volume of Neglect

Why am I not surprised by this:
The Department of Health and Human Services investigated less than 25 percent of 22,964 privacy complaints submitted to HHS’ Office for Civil Rights (OCR) from April 2003 through September 2006, according to a new report on medical privacy.

Somehow I don't think it is because most complaints are easily dismissed. I'm not alone here:

“Our experience has been that complaints are being dismissed without any real investigation and very few of them are sent to the Department of Justice for enforcement,” (Deborah)Peel said...
“Patients with legitimate complaints are simply not being helped," Peel said.

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