Intracare is the publisher of a popular practice management system called Dr. Notes. When some doctors balked at a drastic increase in their annual software lease, they were cut off from accessing their own patients’ information.
This situation is completely unconscionable. There can be no truly open doctor-patient relationship when an unrelated third party is the de facto owner of and gatekeeper to all related data.
We do all we can to make users, providers and everyone in between more comfortable with technology, and then some idiot company throws it out the window by risking the lives of patients over a few bucks.